Refund policy

We offer a free 30-day Return Policy for undamaged items. You can return your product for Top Tier Products Store credit, a different product (Exchange), or a refund to the original payment method.

Refunds or Top Tier Products Store credit will be processed upon the delivery and processing of the item(s). 

For exchanges, we will ship your new item once the original item is received based upon your original exchange request. Exchanges are for products of equal or lesser value. 

Please note the following exceptions to our return and exchange policy:

• Returned items must be returned in the original packaging 
• Returned items must have no visible signs of wear or use 
• Exchange is only 1 item per Order with a product of equal or lesser value. Only rare exceptions will be made to this policy.
• Gift Exchanges are only applicable if provided the Order Number as proof of purchase and is applicable for an Exchange of product(s) of equal or lesser value OR applicable for Top Tier Products Store Credit.